Some time back Nov 2008 my family have get info from some 1 which saying Perth 6day trip cost RM1300 including accomodation and air ticket. In the 1st perception, where got 'big flog jump on the street' offer.. anyhow me and SC decide to join and try our luck whether it is true. We paid full amount for 4 pax during end of Nov 2008. At the same time, SC contact her close freind which stay Perth which may visit her during our trip there.
All plan being set and the neccessary thing being pack as well. Then the unwelcome incident happen. 1st, travel agent inform us change flight time and airline. this have raise our concern and worry whether the agent got problem. We immidiate contact some 1 which close with this travel agent. And unfortunetly, we receive bad info saying the agent facing problem but we yet contact agent company to clarified.
Anyhow, the agent finaly today have show their bad attitube which contact 1 of our trip member saying trip cancel with very rude reason... fail to book hotel room. totally and fully unacceptable. Anyhow, we both have prepare for this since day 1. But my two lovely kids feel sad as this will be 1st family oversea trip.
Worst may not end there. as agent have not confirm when we can get the refund. Such a way of doing business, is really make them to end road or dead end. I'm sure from now onward, the 90 people in group will not going to this agent company for any future trip. If 90 people of each tell and inform their relative and freind during CNY gathering, i'm sure, this company will closed business very very soon. If they fail to pay back whatever to have paid, then i ready to bring them to court. I think, not only me.. other will do the same.
This really a good lesson to us. Cheap thing no good and good thing no cheap. God pray u travel agent!
